Terms & Conditions
The services provided through this website consist of non-clinical online counselling and psychosocial support. They do not include diagnosis, medical treatment, or emergency crisis intervention.
In case of an immediate risk, thoughts of harm to yourself or others, or a crisis situation, please do not use this website. Contact your local emergency services immediately or go to the nearest emergency department.
By booking an appointment or contacting me, you confirm that you understand the scope of the service and agree to these terms.
Sessions are conducted online via Zoom. It is your responsibility to ensure a stable internet connection and to join the session from a private and confidential environment.
Fees and payment methods are agreed upon mutually prior to the appointment; no payments are processed through this website.
Cancellation and rescheduling policy: You may cancel or reschedule your appointment free of charge up to 24 hours in advance. For later cancellations or no-shows, fees may apply in accordance with the conditions communicated prior to the appointment.
Confidentiality is a core principle. However, in cases of serious and imminent danger, vital risk, or legal obligation, the minimum necessary information may be shared with relevant authorities.
These terms may be updated from time to time. The current version is always published on this page and becomes effective as of the date of publication.