I care about the privacy of users and process personal data in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (GDPR).

We process your data to:

• Respond to enquiries and provide customer support (GDPR Art. 6(1)(b) or 6(1)(f))
• Provide and manage sessions, scheduling, and communication (Art. 6(1)(b))
• Invoicing/accounting obligations where applicable (Art. 6(1)(c))
• Protect against abuse and ensure website security (Art. 6(1)(f))
  Special category data (if you share it): processed only to deliver the requested service and with your explicit consent(Art. 9(2)(a)).

The data controller of this website is Mehmet Doğan / Noma Counseling.
 Contact: contact@nomacounseling.com

Personal data that you share through this website (via the contact form, email, or appointment requests) — such as your name, email address, phone number, appointment details, and message content — are processed for the purpose of contacting you, managing the appointment process, and providing the online counselling service you request.

Information you share in your messages or during sessions, such as details related to your wellbeing or emotional state, may constitute sensitive (special category) personal data. Such data are processed only to the extent necessary to provide the service and based on your explicit consent.

Your data may be processed through service providers used for website infrastructure (e.g. WordPress hosting and technical services), email communication, and online meetings (such as Zoom). These providers process data only to the extent necessary to deliver their services and apply appropriate security measures.

Some service providers may process data outside the EU/EEA. In such cases, appropriate safeguards are applied in accordance with GDPR (e.g. Standard Contractual Clauses or adequacy decisions).

I retain personal data for 12 months for communication records, 12 months for appointment and service records, and for longer periods where required by legal obligations.

Under GDPR, you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability. Where processing is based on explicit consent, you may withdraw your consent at any time.

For privacy-related requests, you can contact me at contact@nomacounseling.com.

You have the right to access your data, request their correction or removal, restrict their processing, transfer the data, object to their processing, withdraw your consent if it has been granted, and file a complaint with the President of the Personal Data Protection Office.